Privacy Policy

1. Introduction

Welcome to Conversales. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (Visitors) or use our services (Authorized Customers).

2. What Information We Collect

We may collect the following information:

• Basic details: Name, address, phone number, email address, IP address, location, and browser type.
• Business information: Nature, size, and advertising inventory details (for Authorized Customers).
• Calendar and email access: With your explicit consent, we may access your Gmail, Outlook email, and calendar data to provide our scheduling and communication services.

We do not collect information anonymously or store demographic data not linked to a specific individual.

3. Third-Party Integration and OAuth Authentication

To provide seamless scheduling and communication features, Conversales integrates with third-party services including Gmail, Outlook, and calendar applications.

Gmail Integration

With your consent, we may access:

• Read and send emails on your behalf for sales communications
• Access email metadata (sender, recipient, subject, timestamps)
• Manage labels and organize conversations

Outlook Integration

With your consent, we may access:

• Read and send emails through your Outlook account
• Access contact information to facilitate communications
• Manage email folders and categories

Calendar Integration (Google Calendar & Outlook Calendar)

With your consent, we may:

• View your calendar events to check availability
• Create, modify, and delete calendar events for meetings and appointments
• Send calendar invitations to participants
• Access event details including attendees, location, and descriptions

Important: We only access the minimum data necessary to provide our services. You maintain full control and can disconnect these integrations at any time without losing your core Conversales account.

4. Third-Party Information Collection

Certain third-party service providers (e.g., payment processors, email and calendar services) may collect and use your information to provide their services. These third parties are expected to disclose how they handle your data. However, we do not control their privacy practices.

5. How We Use Your Information

Your information may be used to:

• Customize your experience on our website.
• Respond to your inquiries and provide requested information.
• Communicate service updates, research opportunities, or transactional details.
• Facilitate email communications and schedule meetings through integrated calendar systems.
• Automate workflows and improve sales engagement processes.

6. Sharing Your Information

We may share your information with:

• Other Authorized Customers for business-related evaluations.
• Third-party vendors for aggregated insights (e.g., demographics).
• Email and calendar service providers (Google, Microsoft) only as necessary to deliver our integrated services.

We do not sell your personal information or share it with third parties for their marketing purposes without your explicit consent.

7. Data Storage

Your information is securely stored and only accessible to authorized personnel for legitimate purposes. Email and calendar data accessed through OAuth integrations is processed in real-time and stored only as necessary to provide our services.

8. Cookies

We use cookies to improve your browsing experience and secure your interactions. You can control cookie usage through your browser settings.

9. Login Information

Login details (e.g., IP address, ISP, browser type) may be used for analytics, security, and troubleshooting.

10. Your Choices

• Opt-out: You can opt out of receiving communications from us by following instructions in our emails or contacting us directly.
• Corrections: Update inaccuracies in your data by contacting us.
• Deletion: Request data deletion by contacting our support team. Note: Some residual information may remain due to backup systems.
• Revoke OAuth Access: You can revoke our access to your Gmail, Outlook, or calendar accounts at any time through your Conversales account settings or directly through your Google Account or Microsoft Account management pages.

11. Security Measures

We take reasonable steps to safeguard your data, including encryption for sensitive information and secure OAuth token storage. However, we cannot guarantee complete security due to potential risks in electronic communication.

12. Privacy Policy Updates

We will notify you of any changes by updating this Privacy Policy on our website. If significant changes affect how your data is handled, we will provide prior notice.

13. Contact Us

For questions or requests regarding your data, please contact:

14. External Links

Our website may contain links to other sites. We encourage you to review the privacy policies of those websites as we are not responsible for their practices.